Here at CafeEDU transparency is key to ensure our users know exactly who and what they are dealing with. Below we have attached our privacy policy to explain how we operate business. If there are any further questions feel free to contact us!

 

Privacy Policy

The CafeEDU Privacy Policy was updated on April 1, 2017.

Your privacy is important to CafeEDU. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and
let us know if you have any questions.
 

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with CafeEDU or an CafeEDU affiliated company. CafeEDU and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information CafeEDU may collect and how we may use it:

What personal information we collect

§  When you enter a CafeEDU School ID we will collect only your first name as provided by your respective school.

§  CafeEDU will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

How we use your personal information

§  The personal information we collect allows us to personalize the CafeEDU application toward the you as a customer.

§  We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.

§  We may use your personal information, including student ID and first name combined, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use student ID’s to determine specific habits of CafeEDU ID account holders.

§  From time to time, we may use your personal information to send important notices, such as communication changes to our terms, conditions, and policies. Because this information is important to your interaction with CafeEDU, you may not opt out of receiving these communications.

§  We may also use personal information for internal purposes such as auditing, data analysis, and research to improve CafeEDU’s products, services, and customer communications.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

§  We may collect information regarding customer activities on our website, and CafeEDU application. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.

§  We may collect and store details of how you use our services, including amount of orders placed. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

§  With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

CafeEDU’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

CafeEDU and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with CafeEDU more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the CafeEDU application.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to manage your preferences. On your mobile device, go to Settings, then Safari, scroll down to the Privacy & Security section, and tap on “Block Cookies” to manage your preferences. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the CafeEDU website will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. CafeEDU may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the CafeEDU website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times CafeEDU may make certain personal information available to strategic partners that work with CafeEDU to provide products and services, or that help CafeEDU market to customers. For example, when you place an order, you authorize CafeEDU and your school to exchange the information you provide during the food selection process to pick up service. If you are approved for service, your account will be governed by CafeEDU and your carrier’s respective privacy policies. Personal information will only be shared by CafeEDU to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers

CafeEDU shares personal information with companies who provide services such as information processing, fulfilling customer orders, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever CafeEDU operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for CafeEDU to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

CafeEDU takes the security of your personal information very seriously. CafeEDU online services such as the CafeEDU website and application protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by CafeEDU, we use computer systems with limited access housed in facilities using physical security measures.

When you use some CafeEDU products, services, or applications the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Integrity and Retention of Personal Information

CafeEDU makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You can help ensure that your information and preferences are accurate, complete, and up to date by logging in to your CafeEDU mobile application account. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if CafeEDU is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

Children & Education

We do not specifically market to children under the age of 13 years old.

If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible.

Location-Based Services

CafeEDU does not participate in the tracking of any of its customers.

Third‑Party Sites and Services

CafeEDU websites, products, applications, and services may contain links to third-party websites, products, and services.

Information collected by third parties, which may include such things as your first name, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to CafeEDU employees and strictly enforce privacy safeguards within the company.

 

Privacy Questions

If you have any questions or concerns about CafeEDU’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us through our website. You can always contact us by phone found at the relevant CafeEDU website.

All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

CafeEDU may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.